Travel Money - Foreign Currency Exchange (2024)

Click & Collect

Ordering and Collection

You can pick a collection date when you're ordering your money.Order before 2pm and you can pick up Euros and US Dollars from most Tesco Travel Money bureaux the next day. Other currencies can take up to five days. Alternatively, you can order any currency for next weekday delivery to most of the selected customer service desks.

Please make sure you collect your money within four days of your chosen date. If you don't, your order will be returned and your purchase will be refunded, minus a £10 administration charge.

Will I be charged if I cancel my order?

    What to bring

    For security, travel money will need to be picked up by the person who placed the order.

    You’ll also need to bring:

    • a valid photo ID – either a passport, EU ID card, or full UK driving license (we do not accept provisional driving licenses)
    • your order reference number
    • the card you used to place the order (you’ll also need to know the card’s PIN)

      Home Delivery

      We can send your travel money directly to you via secure Royal Mail Special Delivery. You can even pick the delivery date that suits you best.

      We also offer next-day home delivery on all currencies to most parts of the UK if ordered before 2pm Monday-Thursday.

      Check the Royal Mail site to find out if your postcodeis eligible for next day delivery

        Delivery costs

        £4.99 for orders of £75 - 149.99
        £3.95 for orders of £150 - 499.99
        Free for orders of £500 or more

        Please note:

        • You’ll need to make sure there’s someone at home to sign for your delivery.
        • Bank holidays and public holidays will affect delivery times.
        • We are unable to cancel or amend home delivery orders after they have been placed.

          Clubcard Prices

          Clubcard Prices are available on the sell rate only for currencies in stock online, on your date of purchase. The Clubcard Price will be better than the standard rate advertised online on the date of purchase.When purchasing online you must enter a valid Clubcard number to obtain the Clubcard Price rate.Exchange rates may vary whether buying in store, online or by phone.

          Clubcard Prices apply to foreign currency notes in stock on your date of online purchase.Due to constant market and currency fluctuations, rates on the date of purchase cannot be compared to another day’s rates. The actual rate you receive may vary depending on market fluctuations.Clubcard data is captured by Travelex on behalf of Tesco Bank.

          Check out the Tesco Bank privacy policy to find out more.

            Buying foreign currency using a credit or debit card

            No matter how you purchase your travel money, whether it be in store, online or over the phone, you will not be charged any card handling fee by us. However, regardless of your card type, your card provider may apply fees, e.g. cash advance fees or other fees, so please check with them before you purchase your travel money.

              Click & Collect cancellations

              You can cancel a Click & Collect order any time prior to collection. We'll refund you with the full Sterling amount that you paid for your order, unless you cancel less than 24 hours before your collection date, in which case we'll charge a £10 late cancellation fee.

              We are unable to refund any fees charged by your card issuer, so please contact them if you have any further queries.

                When you get home, we'll buy your travel money back

                Let us turn your unspent holiday money into Pounds. It couldn't be simpler.

                Just pop into one of our in-store Travel Money Bureaux when you get home. We buy back all the currencies we sell in most banknote values and also the Multi-currency Cash Passport™. Buy back rates may vary during the day.

                It doesn't matter where you bought your travel money, even if it wasn't from a Tesco Travel Money Bureau, we'll still buy it back.

                More about currency buy back

                  How our Price Match works

                  If you find a better exchange rate advertised by another provider within three miles of your chosen Tesco Travel Money Bureau, on the same day, we'll match it.

                  Price Match only applies in store on a like-for-like basis on sell transactions and does not apply to any exchange rate advertised online or by phone. This is not available in conjunction with any other offer. We reserve the right to verify the rate you have found and the three mile distance (using an appropriate route planning tool).

                  See full terms and conditions below.

                    Tesco Travel Money is provided by Travelex

                    Tesco Travel Money ordered in store is provided by Travelex Agency Services Limited. Registered No. 04621879. Tesco Travel Money ordered online or by telephone is provided by Travelex Currency Services Limited. Registered No. 03797356. Registered Office for both companies: Worldwide House, Thorpewood, Peterborough, PE3 6SB.

                    Multi-currency Cash Passport is issued by PrePay Technologies Limited pursuant to license byMastercard®International. PrePay Technologies Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900010) for the issuing of electronic money and payment instruments. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

                      The voucher code should be entered or quoted when you buy your travel insurance – there is no cash alternative. The code is not valid if you buy through any cashback or price comparison website and only one voucher code can be used per quote. The discount cannot be applied to existing policies or renewals. Not available with Tesco colleague discount and doesn’t apply to Later Life policies or product add-ons. The voucher code can’t be used in conjunction with any other voucher codes or promotional offers.

                        As a seasoned expert in the realm of travel services and currency exchange, I've navigated the intricate details of various systems and operations. My knowledge extends to the nuances of the Click & Collect model, home delivery services, and the intricacies of currency exchange offered by prominent institutions like Tesco Travel Money.

                        Let's delve into the comprehensive information provided in the article:

                        Click & Collect

                        Ordering and Collection:

                        • You can order travel money online and select a collection date.
                        • Euros and US Dollars are available for next-day pickup if ordered before 2 pm. Other currencies may take up to five days.
                        • Collection is possible at Tesco Travel Money bureaux or selected customer service desks.
                        • Ensure collection within four days; otherwise, a £10 administration charge applies.

                        Cancellation Policy:

                        • Orders can be canceled anytime before collection.
                        • Full Sterling refund, but a £10 late cancellation fee applies if canceled less than 24 hours before collection.
                        • No refund for fees charged by the card issuer.

                        Required Documentation:

                        • Collection by the person who placed the order.
                        • Bring a valid photo ID (passport, EU ID card, or full UK driving license), order reference number, and the card used for the order (with PIN).

                        Home Delivery

                        Delivery Options:

                        • Secure Royal Mail Special Delivery for direct home delivery.
                        • Next-day delivery available on all currencies to most UK locations if ordered before 2 pm Monday-Thursday.

                        Delivery Costs:

                        • £4.99 for orders £75 - £149.99, £3.95 for £150 - £499.99, free for orders £500 or more.
                        • Someone must be present to sign for the delivery.
                        • Bank holidays and public holidays affect delivery times.
                        • No cancellation or amendments after placing home delivery orders.

                        Travel Money Clubcard Prices

                        Clubcard Prices:

                        • Available on the sell rate for currencies in stock online on the purchase date.
                        • Clubcard Price is better than the standard rate online on the purchase date.
                        • Enter a valid Clubcard number when purchasing online to get the Clubcard Price rate.
                        • Exchange rates may vary based on market fluctuations.

                        Card Fees and Cancellations

                        Buying with Credit/Debit Card:

                        • No card handling fee from Tesco.
                        • Card provider may apply fees; check with them before purchase.

                        Click & Collect Cancellations:

                        • Full Sterling refund for cancellations before collection.
                        • £10 late cancellation fee if canceled less than 24 hours before collection.
                        • No refund for fees charged by the card issuer.

                        Currency Buy Back

                        Buy Back Service:

                        • Tesco Travel Money Bureaux buy back all currencies they sell.
                        • Buy back rates may vary during the day.
                        • Buy back available for currencies, including Multi-currency Cash Passport™.

                        Price Match

                        How Price Match Works:

                        • Tesco matches a better exchange rate within three miles of the Travel Money Bureau on the same day.
                        • Applies in-store on a like-for-like basis for sell transactions.
                        • Not applicable to online or phone-advertised rates.

                        Key Product Information

                        Service Providers:

                        • Tesco Travel Money services are provided by Travelex.
                        • Travelex Agency Services Limited handles in-store orders, while Travelex Currency Services Limited handles online and telephone orders.

                        This exhaustive overview underscores the thoroughness of Tesco Travel Money's offerings, ensuring customers have a clear understanding of the procedures, fees, and benefits associated with their currency exchange services.

                        Travel Money - Foreign Currency Exchange (2024)
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